View source for 2009/11/18/How we discovered Verizon's Spamdetector could be twisted into a disguise for censorship

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[[title/short::How we discovered Verizon's Spamdetector could be twisted into a disguise for censorship]]
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* '''when''': [[when posted::2009-11-18]]
* '''author''': [[author::Paul Fitzgerald]][[author::Elizabeth Gould]]
* '''source''': [[site::Boiling Frogs]]
* '''topics''': [[topic::Verizon]][[topic::US censorship]][[topic::accountability]][[topic::war on the internet]][[topic::spam]]
* '''link''': [[URL::http://www.boilingfrogspost.com/2009/11/18/how-we-discovered-verizons-spamdetector-could-be-twisted-into-a-disguise-for-censorship/]]
* '''title''': [[title::How we discovered Verizon's Spamdetector could be twisted into a disguise for censorship]]
* '''summary''': [[Summary::&ldquo;According to the laws of [[Verizon]] Central, once you've been labeled spam, there is only one course of action and it goes like this:...&rdquo;]]

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<p>We had just emailed the link to our interview discussing the 'real' history of [[Afghanistan]] on [[Sibel Edmonds]]'s boilingfrogspost.  As soon as it was emailed a [[Verizon]] response spit back immediately with a notice declaring the email we had just sent was [[spam]].   When the culprit turned out to be our friend Sibel's website we called Verizon to clear up the problem. This was clearly not spam and should be easily reinstated, we thought. While a very chatty employee attempted and failed to fix our problem, we innocently asked how can we get this address back in business. That is when the real fun began. According to the laws of Verizon Central, once you've been labeled spam, there is only one course of action and it goes like this:</p>

# Verizon uses an unnamed third party who decides what is spam.
# This unnamed third party also reviews complaints like ours.
# We were told to send the "offending" email to spamdetector.update@verizon.net.
# The unnamed third party would make a secret decision within 24 hours.
# If the unnamed third party decides it is spam, regardless of our complaint we will not hear back.

<p>That's it. There is no recourse to challenge the decision. There isn't even a confirmation that the email we sent to this third party was received at all.  Of course, after 24 hours we still couldn't send out an email containing the link.</p>
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